· ASE offers a generous benefits package available to the employee on the date of hire to include a BCBS health/dental/vision plan, employer paid Life Insurance, Short and Long-Term disability policies, 401k plan, plus vacation/sick accruals.
· ASE is an Equal Opportunity Employer with a drug-free workplace policy
Submit your application via email: [email protected]
Responsible for accurately processing financial transactions and being an effective source of information for members: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to members and company associates assuring a positive experience and minimizing wait time. Customer service and cash handling experience preferred.
Talent Development Specialist
Coordinates, prepares, and conducts employee training. Confers with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies.
Coordinates training schedule with the hiring and training demands of the credit union. Formulates teaching outline and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.
Selects or develops teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials and reference works. Conducts training sessions covering specified areas such as on-the-job training, refresher training, etc. Tests trainees to measure progress and to evaluate effectiveness of training. Reports on progress of employees under guidance during training periods. Assists employees with problems concerning "how to" perform specific tasks related to their positions. Makes suggestions on improving work procedures. Maintains trainee personnel records. Develops strong relationships with internal customers to develop course materials and receive feedback. Full time salaried exempt position. College degree preferred or equivalent experience in training position. Three or more years of experience required.
Member Solutions Manager
Plans, organizes, and directs the activities of the Asset Recovery department. Makes final decisions regarding action on delinquent loans/accounts, including workout loans and extensions. Coordinates paralegal effort of delinquent accounts with the credit union’s legal counsel. Refers charged off accounts and monitors results with collection agencies. Liaison with credit reporting agency to assure files are properly maintained. Represents the credit union in small claims, municipal and bankruptcy courts. Directs the filing of bond claims. Conducts risk analysis and mitigation. Identifies risk management issues and trends, and provides reporting to management.
Manage direct reports to maximize productivity, efficiency, and the potential of the human assets of the credit union, including: directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. Appraise performance and provide recommendations for staff compensation, promotion, and termination, as appropriate. Sets staff goals and directs workflow of the department to assure standards are met. 5-10 years of asset recovery experience required. High School diploma required.